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Frequently asked questions
General
Treatment sessions at Clare Physiotherapy Clinic aim to help people manage pain and recover from injuries, as well as optimize physical performance. Clare Physiotherapy Clinic utilizes a hands-on approach to assess, diagnose and treat symptoms of pain and movement dysfunction. Our team of regulated health care professionals includes university-trained / certified individuals with expertise in manual therapy, biomechanics and body movement.
The treatment philosophy at Clare Physiotherapy Clinic is a commitment that we make to each other, to our patients, and to our community to improve overall function and pain relief through movement. Our team of movement specialists realizes that each specific person is unique and requires a treatment plan that is tailored to their needs. The foundation of our assessment is to address injuries and dysfunction both locally at the source of the dysfunction as well as any contributing factors from surrounding anatomical structures. Our team uses movement to help achieve success. We always strive for the best possible functional outcomes and patient experience.
In most cases, you do not need a referral or prescription to attend our facility.However, some insurance providers may require a referral in order to subsidize your visit. We recommend familiarizing yourself with your health insurance benefits by calling your insurance provider. If you plan to pay out of pocket, there are no barriers in place to prevent you from receiving the care you need.Please contact our front office staff at (902) 769-2421 if you have any questions or concerns regarding this matter.
We offer direct billing for the majority of our health care services through a wide variety of private insurance plans.We are unable to bill Nova Scotia Health Card (MSI) at our facility.If you have any questions or concerns regarding billing, the fee structure for our services or payments, please contact our front office staff at (902) 769-2421 in order to alleviate any concerns.
Yes! Clare Physiotherapy Clinic is a provider for the Nova Scotia Workers' Compensation injury rehabilitation program. We offer a comprehensive and collaborative approach to meet the needs of workers injured on the job.
Wear comfortable, loose-fitting clothing that allows for ease of movement during your assessment. Shorts, leggings, T-shirts, and clean sneakers are all acceptable. If you have an injury to the lower extremity region that will require examination, please bring or wear shorts to your visit.
On your first visit to our facility, please bring your private insurance card, your Nova Scotia health card and a prescription from your doctor, if applicable. You may also bring any relevant medical documents or diagnostic test results such as MRI, X-ray or CT scan reports.
Your first scheduled appointment will start with an evaluation by your therapist. Your therapist will conduct an interview, review your medical history, and discuss your goals. Next, your therapist will complete a thorough assessment. This assessment may include functional movement or an analysis of your body's entire kinetic chain.Together, you and your therapist will develop a treatment plan based on your functional movement goals. At the end of the first visit, your therapist will provide you with a home exercise program and help plan out any future appointments that might be necessary.During each appointment, you'll meet with your therapist to review the outcome of your previous appointment, discuss how you've been doing since your last appointment and review your successes with your home exercise program. You'll review current pain levels, stressors and anything else relevant to your plan of care.Your therapist may perform hands-on and/or instrument-assisted therapies to help improve joint and tissue function. You will also perform specific exercises during your appointment that are designed to teach your body how to move and function in healthy ways.Your therapist will review your progress during each visit by measuring your mobility, strength, range of motion, pain levels, successes, or ability to complete functional tasks. Physical measurements are taken to record improved mobility, muscle regeneration and growth. Your therapist will assess not only your physical progress but also your emotional well-being as you progress through treatment. Ensuring our patients are succeeding in mind, body, and spirit is a commitment we make to every patient.These observations will help the therapist progress or modify your treatment as you continue your journey to recovery.
Recovery time is unique to each individual and does vary on a case-by-case basis. Some patients can expect 6-8 weeks of rehabilitation therapy. Cases that are more complex and chronic in nature will likely require a longer recovery time.
If you are going to be late or unable to make an appointment, please call the clinic at your earliest convenience as a courtesy to your therapist. We request 24 hours' notice for cancellations so that we are able to adjust the schedule and provide an opportunity for other patients to see your therapist.Missed appointments or failure to notify the clinic at least 24 hours in advance of your appointment may result in a cancellation fee.We understand that life and professional/personal responsibilities can cause complications in your schedule. If you are running late to an appointment, please communicate with your therapist and front office to ensure open dialogue. If possible, our team will gladly make the adjustments necessary to ensure uninterrupted care.
The length of appointments at Clare Physiotherapy Clinic varies by the specific service provider that you are visiting. Most patients should expect to be at the clinic for 40 minutes to 1 hour. To find out more regarding each specific service provider and their typical appointment times, please contact our front office at (902) 769-2421.
Yes! Clare Physiotherapy Clinic offers treatment services for people of all ages, including newborn infants.Please contact our front office staff at (902) 769-2421 if you require more information regarding our treatment options for infants and paediatric patients.
Yes! Clare Physiotherapy Clinic offers treatment options during your pregnancy. Our staff is well experienced with multiple treatment options in order to help manage your pain symptoms during pregnancy.Please contact our front office at (902) 769-2421 if you have any questions or concerns regarding this matter.
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